The Fuji Xerox solution has reduced a lot of time and paper waste. Instead of printing a whole set of plans – which may be 64 pages long – we just print the part of the part of the document we need, often only a few pages Fuji Xerox provided us with a lot of support. They have a great attitude and are always there to help. Nothing is ever treated as a ‘stupid’ question. Any issues are sorted out within minutes by phone or the consultant calls and resolve it on site for us. They are genuinely very good to work with.

We had high expectations of a partner who could be flexible and dynamic and an extension of our team. I’m pleased to say that Fuji Xerox exceeded our expectations and were a pleasure to work with every step of our journey.

We now have tighter restraints on what’s being put through. Everyone is paying very close attention to what they’re signing, and they’re far more accountable. It’s made our managers very happy as they have visibility and control of their costs.

We didn’t force anyone to ‘go paperless’. Instead, we provided the tools to do so alongside their ‘old’ way of working. That set the scene for people to choose the way of working which best suited them- and it doesn’t take long for the paperless process to take precedence over the paper one. The Fuji Xerox team was great to work with. They were adaptable. We presented them with problem and the requirements and they came up with inventive, efficient and effective solutions.

The Fuji Xerox solution gives us complete confidence that as we add more branches, depots and staff, we’re well equipped to handle the accompanying administrative load. With our AP process now streamlined and achieving a straight-through processing rate of 50% we’re keen and ready to maximise the capabilities of DocuShare across our other business processes.